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Quick Facts
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ARL member libraries choose Desk Tracker more than any other public service statistics solution.
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Our subscribers include public and special libraries, and academic institutions from research universities to technical colleges, in the United States, Canada, and Europe.
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Case Studies
University at Albany, State University of New York
Research University
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By looking at the patterns we can ensure we are using our staff resources wisely.
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With the data at our fingertips we can make shifts in policy quickly, based on facts.
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Desk Tracker saved us a day or two of time in not having to total up paper statistics for our year-end reports.
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Arlington Heights Memorial Library
Public Library
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Our subscription to Desk Tracker is yielding a substantial return on our investment.
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The enthusiasm for the efficiencies Desk Tracker could give us was contagious.
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Desk Tracker has enabled us to greatly reduce the amount of staff time it takes to tally statistics and produce reports.
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Winston-Salem State University
Baccalaureate University
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There is no question that Desk Tracker delivers an excellent return on investment.
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Id sooner cut an expensive database that is hardly used than cut Desk Tracker.
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Even for smaller libraries, the ability to track everything electronically in one place and customize the type of information collected is an incredible time and money saver.
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Eastern Washington University
Masters University
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We now have a more complete and accurate picture of the activity at our service desks.
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When we meet with the dean or division heads, we can advocate for policy decisions using solid data.
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Desk Tracker has reduced the inefficiencies associated with data collection.
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